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Desktop App · Step-by-step guide

Identity registration

Registration is done once and allows Klarway to verify your identity before each exam. Follow the three steps below.

  1. 1

    Accept the Terms and Conditions

    Read and accept Klarway's "Terms and Conditions" and "Privacy Policy". Once accepted, click Continue to proceed to the next step.

    These documents describe how your information is processed and protected.

    Klarway Terms and Conditions screen
  2. 2

    Facial photograph

    You will be asked to take a photograph of your face using your device's camera.

    Recommendations

    • Position yourself in a well-lit place, without backlighting.
    • Look directly at the camera.
    • Remove glasses, hats and accessories that cover your face.
    • Make sure your face is fully visible and centered.
    • Clean the camera lens if the image is blurry.
    Facial photo capture screen
    Facial photo captured correctly
  3. 3

    ID document photograph

    Take a clear photo of your personal identity document (national ID, passport or institutional credential).

    Recommendations

    • Make sure the background is clear and without other background images, such as pictures.
    • Make sure all data is legible.
    • Avoid shadows on the document.
    • If the first attempt fails, try another valid document (passport or driver's license).
    ID document capture screen
    ID document captured correctly
After registration

What can the result be?

Once the process is complete, your registration can be in one of these three states.

Approved

If your identity was successfully validated, registration is automatically approved. You can now access your exams.

Approved registration screen
Under review

The system could not validate your identity automatically. Your registration is being reviewed manually by your institution.

Registration under review screen
Rejected

Your institution rejected the registration. Redo the process with correct information, clear photos and a well-lit environment.

Rejected registration screen

⚠️ Need to update your registration data? Contact your institution's help desk — they are the ones who can authorize the change.