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SafeGuard Service · Step-by-step guide

SafeGuard Service installation

Klarway SafeGuard Service is the background service that verifies your computer's permissions before the exam. Install it by following these steps.

  1. 1

    Enable the requested permissions

    When verification starts, Klarway will ask you to enable the service along with screen recording, camera and microphone permissions. Click «Enable service» to continue.

    Klarway SafeGuard Service permission enablement modal
  2. 2

    Download and install the service

    If SafeGuard Service isn't installed, you'll see a notice about it. Click «Download and install service» to continue.

    Notice that SafeGuard Service is not detected
  3. 3

    Select your operating system

    On the download page, choose Windows or macOS depending on your computer and click «Download». Then run the installer from your Downloads folder.

    Klarway SafeGuard Service download page for Windows or macOS
  4. 4

    Enable pending permissions (macOS)

    On macOS, the system may require additional Accessibility and Screen Recording permissions. Enable them from the modal, then click «Verify service».

    Verification modal with missing accessibility and screen recording permissions
  5. 5

    Confirm the service is working

    Once every permission is enabled, you'll see «SafeGuard Service is working correctly». Click «Exit» to close the modal.

    Confirmation that SafeGuard Service is working correctly
  6. 6

    Ready to start

    With the service, screen recording, camera and microphone all enabled, you'll see the «All set!» screen. Click «Continue» to start your exam.

    Final confirmation screen with all permissions enabled

Download the service: downloads.klarway.com

This is a one-time step: once you install the extension, complete your registration and download SafeGuard Service, you won't need to repeat these steps for your next exams.