How Instituto Profesional Santo Tomás scaled its online proctoring with Klarway
One of Chile's largest professional institutes adopted Klarway to supervise online exams with verifiable rigor, projecting to triple volume in the next academic cycle.
How Instituto Santo Tomás uses Klarway
Instituto Profesional Santo Tomás implemented Klarway to supervise online exams across its in-person and distance programs. The solution integrated over the existing infrastructure without modifying academic processes. In the first cycle they supervised more than 3,000 exams, projecting 9,000 for the next cycle.
Expanding online programs without a rigorous assessment process puts certification value at risk: employers trust the credential, not the delivery format.
Klarway integrated proctoring over the existing platform without modifying any configured exam, activating verifiable supervision from the first day of online classes.
The context: online expansion at an institute with a face-to-face history
Instituto Profesional Santo Tomás is one of Chile's largest technical-professional education institutions, with campuses distributed across the country. Its growth into online delivery did not replace the in-person model — it extended it. Students who cannot attend a campus find in the distance format the possibility to continue or begin a degree. That demands that the online assessment process be just as rigorous as the in-person one.
Expanding online programs creates a concrete challenge: exams must be taken from anywhere, but the institution needs evidence that the person who sat the exam is who they claim to be. For Santo Tomás, evaluation integrity is not an abstract issue — it is directly tied to the value of the credentials they issue and the trust employers place in their graduates.
The implementation: integration over the existing technology ecosystem
Klarway integrated over the e-learning platform Santo Tomás was already operating, without requiring a migration or modifying the structure of configured exams. The institution's technology team coordinated the integration during the onboarding phase, with staging environment testing before rollout to real students.
The Chrome extension was key in the Santo Tomás context. Its students use varied devices — personal, family-owned, sometimes with software restrictions due to network policies. A desktop solution requiring heavy installation would have created friction before the first exam. The extension activates during the session and stops operating on close — leaving no residue on the student's device.
The results: 3,000 exams supervised and an upward trajectory
In the first implementation cycle, Santo Tomás supervised more than 3,000 exams with Klarway. The projection for the next cycle is 9,000 — nearly three times the initial volume. That growth is not coincidental: it reflects that the institution found in Klarway a tool that can be scaled without proportionally increasing operational burden.
The e-learning platforms team reported a transformation in the incident review process. Instead of managing unstructured video files, the platform delivers reports with flagged segments and timestamps — turning review into an auditable, defensible process against any challenge.
The sustained growth also carries an institutional reading: Santo Tomás is expanding Klarway's use to more programs and delivery modes. The platform's architecture — automatic scaling on Google Cloud Platform — absorbs that increase without changes to the contracted infrastructure.
Key results
“Klarway allowed us to scale online exam supervision without increasing the team's operational burden. The integration over our existing platform was straightforward, and the auditable reports changed how we manage incidents.”
— Miguel Inostroza, Head of e-learning platforms technology
Klarway for professional training
Learn in detail how Klarway addresses online assessment challenges in the professional training sector.
Protect the integrity of your assessments
A Klarway specialist will be in touch with you shortly.