How IPP modernized the security of its online exams with Klarway
Instituto Profesional Providencia upgraded its proctoring platform to ensure greater security, efficiency and automation in its 100% online assessments.
How IPP uses Klarway
IPP implemented a Klarway proctoring upgrade that automated its assessment processes and reinforced supervision with artificial intelligence. The result: greater operational efficiency, reduced manual errors and a more secure exam experience for students in 100% online programs.
Managing 100% online assessments with manual processes generates errors, loss of traceability and an operational burden that scales poorly as the institute grows.
Klarway automated configuration and supervision workflows, reducing manual intervention and delivering complete traceability per session without changes to the academic calendar.
The context: a pioneer in online education that demands matching processes
Founded in 1981, Instituto Profesional Providencia is one of Chile's most recognized higher education institutions. Accredited for academic excellence, IPP offers 100% online programs tailored to modern students and an ever-evolving job market. Its commitment to distance education is structural, not circumstantial.
When the entire value proposition revolves around the online format, assessment integrity ceases to be an operational detail and becomes a pillar of institutional credibility. IPP needed a solution that not only supervised exams, but evolved alongside its processes and adapted to the specifics of its academic model.
The implementation: an upgrade designed for the institute's needs
IPP was already using Klarway when it decided to upgrade the solution to incorporate new capabilities. The process included software customization adapted to the institute's internal workflows, automation of assessment processes to reduce time and manual errors, and activation of AI supervision to ensure the integrity of each session.
Coordination with the Klarway team was key to ensuring the upgrade did not disrupt the institute's normal operations. From configuration through production deployment, technical support accompanied every stage — allowing IPP's academic teams to absorb the change without additional friction on their operational load.
The results: efficiency, security and confidence in every assessment
After the upgrade, IPP reported concrete optimization in exam management and supervision: processes became more agile, with less manual intervention and greater traceability per session. Automation reduced configuration times and errors associated with manual processes, freeing the team to focus on higher-value tasks.
The AI supervision component reinforced institutional confidence in the assessment process. Automatic detection of irregularities during exams and structured evidence logging turned Klarway into an auditable tool, not just a supervisory one. For IPP, that translates into greater credibility of the certifications it issues and backing against any challenge to the validity of its assessments.
Key results
“Thanks to the version upgrade, we managed to optimize our assessment processes. This improvement will allow us to guarantee greater security and efficiency in exams. We appreciate the support provided by the Klarway team and their commitment to getting things right.”
— Mery Rojas, Exam Coordinator, IPP
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